ZC POLICIES AND FAQ’s
Thank you for booking with Zarah Charm! The ZC Hair Loft is located at 7 East Franklin Street, Baltimore, MD 21202 By Appointment. Please read through all of my policies and information provided below before booking your service. BOOKING AN APPOINTMENT MEANS YOU ARE IN FULL AGREEMENT WITH THE POLICIES. Thank you and can’t wait to see you at the ZC Hair Loft!
-Hair must be at least two inches for hair added styles.
-Hair that is straight from either pressed high heat styles or relaxers may not last with styles like Marley twists, Havana twists, and side sweeps. If you are unsure please book a consultation first.
-Client must come with loose DE-tangled hair.
-No children under 12 years of age.
-Cash is the preferred method of payment, cards are accepted.
-To reschedule your appointment, do so by clicking “View Appointment Details” in your confirmation email. If your appointment is not rescheduled within a 36 hour timeframe your deposit will be lost.
STYLING SERVICES: Please read through all of the information provided in the service description to ensure that it is the right service that you need. It will provide general pricing information and many other helpful FAQ’s. ALL services require a NON-REFUNDABLE $40 deposit that goes toward your appointment. Cancellation of your appointment will forfeit your paid deposit. Rescheduling your appointment within 48 hours will transfer it to the newly scheduled date. To reschedule your appointment, do so by clicking “View Appointment Details” on your original confirmation email. If your appointment is not rescheduled within a 36 hour timeframe your deposit will be lost.